The support staff was very helpful and responsive. I recently had an issue where the program stopped working.

The print files make it easy to have flexibility in the way I choose to print, allowing me to make different variables drive the print. I have an SQL database and an Excel spreadsheet that has data and I pull from both to create hang tags. I knew by using the trial that it was easy to learn and performed well. I have used the software for 7 months and have not had any issues other than one caused by a Windows update.Overall: I searched through many options, most were cheaper, but none were better. There are many options that I haven't even explored yet.Excellent (SMART) support staff that responds quickly and works diligently.Cons: None yet. Pros: Nice Label is intuitive and easy to without problems.I can use for a simple label or for a complex label where I read data from an SQL database and/or Excel spreadsheet. I now use Nicelabel for sign making and still use Taggit for tag making.Overall: More professional looking signage with color photos. When I asked tech support about software from 1985 outperforming their product they told me that the feature I was looking for was not in demand and would probably not be added. Nicelabel must pull all of the data for a tag from a database. Taggit allowed us to select a row of data for a tag and then manually enter as much information per line item as we wanted. Although the Nicelabel program has a lot of bells and whistles that Taggit was lacking it does not have the one, basic capability that we need from it, which is to print tags without entering every piece of tag information into the database. We have been able to create dozens of templates for color signage with information from our existing database and photos.Cons: Our company upgraded to Nicelabel from Taggit in 2004. Being Excel compatible, our data was easy to migrate from our old software (Taggit) to Nicelabel. Pros: Most of our employees are able to easily navigate and use the software.

If i ever do run into a more difficult to solve issue NiceLabel support staff have been extremely helpful and quick to respond. With NiceLabel i can typically quickly walk users through issues over the phone.

This is greatly beneficial when i am reselling the software to warehousing customers with users that have little technical experience. Some people just want all of the features for for the price of a NiceLabel Designer Express license.Overall: NiceLabel is the most user friendly labeling software I have used and i have used most of them. That said as long as they are clear on what they are getting at the price level they are paying for this is not typically and issue. Pros: NiceLabel is the most user friendly labeling software I have used and i have used most of them.Cons: The multiple licensing options get a little confusing to my customers at times.

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